What if I’m not happy with my purchase?
We at Manuka Honey are so confident in the quality of our sweet stuff, that we’ll return your money in full if you feel your delivery isn’t up to standard. All we ask is that you request your refund within two days of delivery, and please – let us know what went wrong. This will help us do better next time. However, rest assured that each and every bottle of our Manuka Honey endures stringent quality control standards to give you a reason to buzz with joy.
What are the expiry dates for your honey?
Honey itself does not have an expiry date, with proper storage methods honey can last for decades. However, we provide Best Before Dates according to food legislation requirements. Different honey has different Best Before Dates, they range from 2 years to 4 years. If you want to know the exact best before dates, contact us.
How long does delivery take?
Our fuzzy worker bees work hard to get your Manuka Honey to your doorstep in 2-5 business days. We offer next-day delivery, excluding weekends and public holidays. Please note that a $5 delivery fee applies regardless of your location, free delivery is for orders above $40. Placing more than one order in one go will lower this charge and help you save on delivery! This is a great idea if you’re ordering with friends or neighbours. Note: This delivery price is only relevant for the main island of the Republic of Singapore, and excludes other offshore islands, airports, and army camps.
Can my package be delivered at a time of my choosing?
If you need our team to deliver your honey on a specific day, at a certain time, please let us know. Depending on the distance, we can meet your unique needs from just $5.99.
How do I monitor my running orders?
Head on over to your “ACCOUNT” page and log-in to view past and active orders.
Do you offer discounts?
Yes! We offer wholesale pricing on corporate and bulk purchases. Connect with the Manuka Honey worker bees to learn more today.
While we’ve done our best to answer as many of our most common queries as possible, you’re welcome to contact us any time if you couldn’t find the answer you were searching for. We’re always happy to lend a helping bee’s knee!