FAQ

100% Money Back Guarantee

We at Manuka Honey are so confident in the quality of our sweet stuff, that we’ll return your money in full if you feel that the honey isn’t up to standard. All we ask is that you request your refund within two days of delivery, and please – let us know what went wrong. This will help us do better next time. However, rest assured that each and every bottle of our Manuka Honey endure stringent quality control standards to give you a reason to buzz with joy.

What are the expiry dates for your honey?

Honey itself does not have an expiry date, with proper storage methods honey can last for decades. However, we provide Best Before Dates according to food legislation requirements. Different honey has different Best Before Dates, they range from 2 years to 4 years. Manuka Honey is harvested for only 6-8 weeks period of a year. It is not all-year-round harvesting. Therefore, there will be different batches with different expiry dates.  If you want to know the exact best before dates do contact us. 

Delivery

Our fuzzy worker bees work hard to get your Manuka Honey to your doorstep in 2-5 business days. Business days exclude Sundays and public holidays.

Please note that a $5 delivery fee applies regardless of your location, free delivery is for orders above $40. Placing more than one order in one go will lower this charge and help you save on delivery! This is a great idea if you’re ordering with friends or neighbors.

Note: This delivery price is only relevant for the main island of the Republic of Singapore, and excludes other offshore islands, airports, and army camps.

Specific Time-slot Delivery

If you need our team to deliver your honey on a specific day, at a certain time, please let us know. Depending on the distance, we can meet your unique needs from just $5.99. Just contact us with your postal code to check on the delivery pricing. 

Checking of Orders

Head on over to your “ACCOUNT” page and log in to view past and active orders. You need to create an account during checkout. If you did not create an account do contact us for any matters in regards to your order. We will be happy to assist you!

Bulk Discount/Wholesale Rates

Yes! We offer wholesale pricing on corporate and bulk purchases. Connect with the Manuka Paradise worker bees to learn more today.

While we’ve done our best to answer as many of our most common queries as possible, you’re welcome to contact us any time if you couldn’t find the answer you were searching for. We’re always happy to lend a helping bee’s knee!

Pouatu Manuka Honey UMF 10+

$41.90

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